Unleash Your Creativity with 600 Unique Crochet Patterns + Weekly Updates! 🎁

Unleash Your Creativity with 600 Unique Crochet Patterns + Weekly Updates! 🎁

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Return Policy

Effective Date: 11.12.2023 

Thank you for shopping at LovelyPattern.store! We hope you are pleased with your purchase. However, if you are not satisfied, we offer a return policy to help you manage your returns and exchanges.

1. Eligibility for Returns

To be eligible for a return, the following conditions must be met:

  • Timeframe: The return request must be made within [30 days] of the date you received your order.
  • Condition: The item must be in its original, unused condition with all tags, labels, and packaging intact.
  • Proof of Purchase: A valid receipt or proof of purchase must be provided.

Please Note: Certain items may be excluded from returns for hygiene or other reasons. These items will be clearly marked as non-returnable on the product page.

2. How to Request a Return

To request a return, please follow these steps:

  1. Contact Us: Email us at support@lovelypattern.store with your order number and a brief description of the issue.
  2. Return Authorization: We will review your request and provide you with a Return Merchandise Authorization (RMA) number and instructions for returning the item.
  3. Prepare the Return: Package the item securely, including all original packaging and documentation. Clearly write the RMA number on the package.

3. Return Shipping Costs

  • If the Return Is Due to Our Error: If the item is defective, damaged, or incorrect, we will cover the return shipping costs.
  • If the Return Is for Other Reasons: If you are returning the item for reasons other than a defect or error, you are responsible for the return shipping costs.

4. Refunds

Refunds will be processed under the following conditions:

  • Refund Process: Once we receive the returned item and verify its condition, we will process your refund.
  • Method of Refund: Refunds will be issued to the original payment method used for the purchase.
  • Processing Time: Please allow [7-10 business days] for the refund to appear in your account after processing.

Please Note: Shipping costs are non-refundable, and return shipping fees may apply if the return is not due to an error on our part.

5. Exchanges

  • Product Exchanges: We do not offer direct exchanges. If you wish to exchange a product, please follow the return process and place a new order for the item you want.

6. Non-Returnable Items

The following items are non-returnable:

  • Digital Products: Such as eBooks, patterns, or downloadable content.
  • Customized Products: Items that have been personalized or made to order.
  • Sale Items: Unless specified otherwise, items purchased on sale or with a discount are final sale.

7. Defective or Damaged Items

If you receive a defective or damaged item, please contact us immediately at support@lovelypattern.store. We will provide instructions for returning the item and arrange for a replacement or refund.

8. Contact Us

If you have any questions or need assistance with your return, please contact us:

Email: support@lovelypattern.store

Address: [Insert Physical Address Here if applicable]

Thank you for shopping with us at LovelyPattern.store!